You can find answers to the most frequently asked questions from our professional users here.
Please contact our Support team (support@firstbeat.com) if your query relates to:
- Device user issues
- Issues with the Lifestyle Assessment (analysis/creation of reports, placing an order, using the program, etc.)
- Compatibility issues
- Your client might be late returning a center device (avoid late fees)
- Individual reporting
Please contact your Account Manager or Customer Success Manager if your query relates to:
- Support with pricing or productization
- Placing an order
- Checking the status of an order
- Any other queries
Please note we have changed our contact telephone numbers:
Support: +358 8 415 41 726
Invoicing: +358 20 7631 664
Switchboard: +358 20 7631 660
Best regards,
Team Firstbeat